Terms and Conditions
Version 1.0 · Effective 25 August 2026
- Legal entity
- Fedari Building Inspection L.L.C
- Trade licence
- 1647070
- Version
- 1.0
- Effective date
- 25 August 2026
FEDARI INSPECTION
TERMS AND CONDITIONS
Independent visual and non-destructive property inspection services
| Legal entity | FEDARI BUILDING INSPECTION L.L.C |
|---|---|
| Trade licence | 1647070 — Building Inspection Services |
| Registered office | Office F-204-51, Building No. 137, Al Baraha, Dubai, United Arab Emirates |
| Effective date | 25 August 2026 |
| Version | 1.0 — UAE master terms |
| Contact | info@fedari.ae | +971 4 296 3910 | WhatsApp +971 52 558 1143 |
Please read these Terms before accepting a quotation or paying a deposit. Mandatory rights under UAE consumer law are not excluded or reduced.
1. About Fedari and these Terms
1.1 These Terms and Conditions (the “Terms”) govern inspection and snagging services supplied by FEDARI BUILDING INSPECTION L.L.C, trading publicly as Fedari Inspection (“Fedari”, “we”, “us” or “our”), a Dubai limited liability company licensed under Trade Licence 1647070 for Building Inspection Services.
1.2 The person or entity identified in the accepted quotation, booking confirmation or invoice is the “Client”, “you” or “your”. If a person books for an owner, buyer, tenant, landlord, company or other principal, that person confirms that they have authority to bind that principal and remains responsible for providing accurate instructions.
1.3 These Terms apply together with the accepted quotation, written scope, booking confirmation and any signed service order (together, the “Contract”). Mandatory applicable law prevails over the Contract. An expressly stated, property-specific term in the accepted quotation prevails over these Terms only to the extent of a direct inconsistency.
1.4 Nothing in these Terms excludes, restricts or waives a right or remedy that cannot lawfully be excluded under the laws of the United Arab Emirates, including applicable consumer-protection legislation.
2. Definitions
Business Day: a day on which banks and government departments in Dubai are generally open, excluding UAE public holidays.
Defect: a visible condition, functional issue, incomplete item or observed departure from the apparent intended finish or operation that is recorded in the Report. The use of this word is an inspection classification, not a legal or engineering determination.
Inspection: the visual, non-destructive and safely accessible examination described in the accepted quotation.
Property: the unit, apartment, townhouse, villa or other premises stated in the accepted quotation.
Report: Fedari’s written or digital inspection report, including photographs, observations, classifications and recommendations.
Reinspection: a later, separately instructed visual review of previously reported items to record their apparent status at that later time.
Service Fee: the total fee for the agreed Service, excluding any separately disclosed tax or third-party charge unless the quotation states otherwise.
Services: the Inspection, Report and any additional item expressly included in the accepted quotation.
3. Contract formation and electronic acceptance
3.1 A website enquiry, WhatsApp message, telephone discussion or request for a quotation does not by itself create a binding obligation on Fedari to attend. A Contract is formed when Fedari has confirmed the scope, price and availability and you then accept the quotation in writing, electronically, by an acceptance checkbox, or by paying the requested deposit or fee.
3.2 You consent to the use of electronic records, electronic acceptance, email, WhatsApp and other agreed digital communications for the formation and administration of the Contract. Electronic acceptance has the effect permitted by applicable UAE law.
3.3 The version of these Terms made available to you at the time of acceptance applies to that booking. We may amend our standard terms for future bookings, but we will not unilaterally change an existing Contract except where required by law or agreed with you in writing.
3.4 For a corporate Client, the person accepting the quotation confirms that they are duly authorised. Consumer-specific provisions in these Terms apply only where the Client is acting as a consumer within applicable law.
4. Nature and standard of the Services
4.1 Fedari will perform the agreed Services with reasonable skill, care and diligence expected of a competent provider of visual, non-destructive property inspection services in Dubai, having regard to the Property type, age, condition, access, utilities and agreed scope.
4.2 The Inspection is a limited snapshot of conditions that are visible, reasonably apparent and safely accessible at the inspection date and time. Conditions can change after the Inspection. Some defects are intermittent, concealed, latent, seasonal, technically complex or only apparent after occupancy or specialist testing.
4.3 Fedari is independent of the developer, seller, broker, contractor and property manager unless a relationship is expressly disclosed. Fedari does not carry out repairs, maintenance, HVAC servicing, plumbing work, electrical work or defect rectification under the Services covered by these Terms.
4.4 Fedari does not accept or reject the Property, sign a handover, waive rights, approve works, certify rectification, or make a purchase, leasing or investment decision for you.
5. Standard inspection scope
5.1 The exact scope is the scope confirmed in the quotation. Subject to safe access, installed services, utilities and the limitations in these Terms, a standard residential snagging or handover Inspection may include visual and basic functional observations of:
internal walls, ceilings, floors, paint, joinery, doors, windows, ironmongery and general finishing;
accessible sanitary ware, taps, visible pipework, drainage flow and visible signs of moisture or leakage;
accessible switches, sockets, light fittings and distribution-board labels through basic non-invasive checks;
basic operation of accessible air-conditioning controls and observable cooling or airflow, without dismantling equipment or testing refrigerant, duct leakage or engineering performance;
balconies, terraces and external areas included in the Property where lawful and safe access is available;
non-destructive tile tapping for indicative hollow-sounding areas where surfaces are accessible and the method can be used without a material risk of damage;
installed appliances included in a furnished-unit scope, using basic accessible controls where power, water, manufacturer instructions and safe conditions permit;
visible furniture condition where a furnished-unit scope has been agreed, without moving heavy furniture or personal possessions; and
other accessible components expressly listed in the quotation or checklist used for the Property.
5.2 Any tool reading, photograph, moisture indication, thermal image or similar aid used during an Inspection is an inspection aid only. It does not replace diagnosis, testing or certification by an appropriately licensed engineer, laboratory, trade contractor or specialist.
6. Exclusions unless expressly agreed
6.1 The standard Service does not include destructive or invasive testing; opening walls, ceilings, floors, panels, sealed access points, equipment or appliances; moving heavy or fixed items; or exposing concealed services.
6.2 Unless expressly stated in the quotation and undertaken by a suitably qualified and, where required, licensed specialist, the Service does not include:
a structural survey, structural adequacy opinion, engineering design review or load-capacity assessment;
a statutory, code, municipality, civil-defence, fire-and-life-safety, RERA, developer or regulatory compliance certificate;
electrical insulation resistance, earth continuity, circuit loading, concealed wiring or full distribution-board testing;
pipe pressure testing, drainage CCTV, water-quality testing, concealed leak detection or testing behind waterproofing and finishes;
HVAC refrigerant, duct leakage, air balancing, indoor-air-quality or mechanical engineering tests;
asbestos, mould species, contamination, hazardous material, pest, termite, acoustic or environmental testing;
valuation, title, ownership, boundary, area, service-charge, rental-yield, investment, legal or insurance advice;
survey of common areas, façades, roofs, pools, lifts, solar systems, landscaping or specialist systems unless specifically identified;
verification of plans, specifications, approvals, warranties, manuals, snag closure evidence or as-built documents; or
a prediction of future performance, remaining life, repair cost, developer acceptance or contractor workmanship after concealed rectification.
6.3 If an observed condition suggests a possible structural, electrical, fire, gas, mechanical, water-ingress, health or safety concern, Fedari may recommend prompt review by an appropriately licensed specialist. That recommendation does not amount to a diagnosis.
7. Client responsibilities
7.1 You must provide complete and accurate information relevant to the quotation and Inspection, including Property type, size, bedroom count, furnished status, occupancy, developer, location, access arrangements and any known concern or deadline.
7.2 You are responsible for obtaining all appointments, permissions, access approvals, keys, entry permits, NOCs and authority required by the developer, building management, owner, occupier or other controlling party. Fedari does not warrant that any third party will grant access.
7.3 Before the Inspection, you must ensure that the Property is safe and reasonably accessible; utilities and systems to be inspected are lawfully connected and operating; appliances are commissioned; relevant controls and keys are available; and personal belongings, construction materials and obstructions do not prevent access.
7.4 You must disclose known hazards, ongoing works, pets, security restrictions, occupants, fragile items, surveillance systems and any reason why an area or system should not be accessed or operated.
7.5 You remain responsible for all contractual, handover, DLP, warranty, complaint and legal deadlines. Fedari does not submit the Report to a developer or authority unless this is expressly agreed in writing, and Fedari is not responsible for a deadline missed because the Client or a third party delayed access, instructions or submission.
8. Attendance without the owner and limited authority
8.1 The Client does not need to be physically present if the developer, building manager, owner or occupier permits Fedari to attend. You authorise Fedari only to enter the Property for the agreed Inspection and to communicate routine access information necessary to perform it.
8.2 This limited authority does not appoint Fedari as your legal representative, attorney, broker, property manager or agent for any broader purpose. Fedari has no authority to sign handover documents, accept the Property, approve rectification, waive claims, agree variations, make payment commitments or bind you to a developer or third party.
8.3 Where you are overseas, you must provide any requested written authority, identity detail, appointment reference or developer-app authorisation in time. A developer’s refusal to accept that authority is an access failure outside Fedari’s control.
9. Access failure, delays and unsafe conditions
9.1 Fedari will attend at the confirmed time and may allow a grace period of up to 30 minutes. If entry or material access is not available within that period, the appointment may be treated as a no-access appointment under Section 12.
9.2 If only part of the Property is accessible, Fedari may, after informing the available contact where reasonably possible, inspect the accessible areas and record the limitations. The full Service Fee remains payable unless Fedari agrees otherwise because inspection capacity has already been reserved and attendance performed.
9.3 Fedari may refuse, suspend or stop work where conditions appear unsafe, unlawful, abusive, beyond the licensed scope, likely to damage property, or materially different from the information used to quote. We will explain the reason and, where practical, offer a revised scope or rescheduling option.
9.4 Fedari is not required to climb, enter confined spaces, access unguarded roofs or edges, operate unsafe equipment, disturb hazardous materials, force locked or sealed access, or take any action that a reasonable inspector considers unsafe or inappropriate.
10. Quotations, fees, tax and payment
10.1 A quotation is based on the information supplied and is valid for the period stated in it or, if no period is stated, for seven calendar days. Fedari may revise the quotation before acceptance if the Property, scope, location, furnished status, access, urgency or other material fact differs from the information supplied.
10.2 Unless the accepted quotation states otherwise, 50% of the Service Fee is payable in advance to confirm the appointment. The remaining 50% is due immediately after completion of the on-site Inspection and before release of the final Report.
10.3 Prices and invoices are in UAE dirhams. VAT or any similar tax will be added only where required by applicable law and shown on the quotation or invoice. You are responsible for charges imposed by your bank, card issuer or currency provider, but not for an undisclosed Fedari surcharge.
10.4 Fedari may withhold the Report while an undisputed amount is overdue. This does not permit Fedari to withhold urgent safety information that, in our reasonable judgment, should be communicated promptly.
10.5 For a genuine billing dispute, notify info@fedari.ae promptly with the booking reference and the disputed amount. You must pay any undisputed portion when due. Nothing in this clause prevents a consumer from exercising a mandatory complaint or chargeback right.
11. Changes to scope and additional work
11.1 A request to inspect additional units, common areas, roofs, pools, outbuildings, specialist systems or newly disclosed areas is a scope change. Fedari may issue a revised quotation or exclude the additional work.
11.2 Fedari will not charge for a material scope change without your approval, except for a fee or consequence already clearly stated in the accepted Contract, including the access and cancellation provisions.
11.3 Advice or observations given informally during attendance are provisional. The quality-controlled final Report is the authoritative record of Fedari’s findings.
12. Cancellation and rescheduling
12.1 The following policy applies unless the accepted quotation contains a different, expressly agreed policy. Time is measured from the confirmed scheduled start in Dubai time.
| Client request | Rescheduling | Cancellation / amount retained |
|---|---|---|
| More than 48 hours before the scheduled start | One reschedule without a Fedari rescheduling fee, subject to availability. | Full refund of amounts paid, less only any non-refundable external charge disclosed before payment. |
| 24–48 hours before the scheduled start | One reschedule without a Fedari rescheduling fee, subject to availability. | 25% of the Service Fee. |
| Less than 24 hours before the scheduled start | New slot subject to availability and payment of the amount retained. | 50% of the Service Fee. |
| No-show, access failure or delay exceeding 30 minutes | Treated as a new appointment unless Fedari agrees otherwise. | 50% of the Service Fee, plus any pre-approved non-recoverable third-party cost, capped at the total Service Fee. |
| Cancellation by Fedari for reasons not caused by the Client | Priority alternative appointment at no extra charge. | Full refund of the unperformed Service if the Client declines the alternative. |
Cancellation amounts are a reasonable estimate of reserved inspector capacity, administration and likely loss, not a penalty. They remain subject to adjustment where mandatory law requires.
12.2 If a developer or building manager changes or cancels access at short notice, the Client remains responsible under the table because Fedari did not control that third party. However, if written evidence is supplied promptly, Fedari will use reasonable commercial efforts to apply the retained amount as a one-time credit toward a replacement slot within 30 days, subject to availability.
12.3 A refund approved by Fedari will be initiated through the original payment method where reasonably possible. The time taken to appear is controlled by the payment provider or bank. Fedari is not required to refund a bank, foreign-exchange or third-party fee it did not receive.
13. Report delivery
13.1 Fedari’s service standard is to deliver the completed Report within eight hours after the on-site Inspection is completed. Delivery is by email, secure link, client portal or another agreed electronic method.
13.2 The eight-hour period starts when the inspector has completed the on-site work and has the information reasonably required to finalise the Report. It is suspended for overdue payment, missing Client information, material scope clarification, inaccessible evidence, or a delay caused by a third party or a Force Majeure Event.
13.3 If Fedari reasonably expects a delay, we will notify you as soon as practical, state the reason and provide a revised delivery estimate. A delivery delay does not entitle either party to ignore urgent safety information already communicated.
13.4 Delivery occurs when the Report or access link is sent to the contact detail provided. You are responsible for giving a correct email address and checking spam, storage and portal access. Tell us promptly if the Report has not arrived.
14. Report content, classifications and recommendations
14.1 The Report records selected findings observed within the agreed scope. It is not an inventory of every cosmetic mark or every possible defect and does not imply that an unmentioned component is defect-free.
14.2 Labels such as Critical, Major, Minor or Advisory are practical prioritisation tools based on the information reasonably available at the Inspection. They are not legal conclusions, statutory classifications, engineering certifications or guarantees of repair cost or urgency.
14.3 A recommended correction describes a practical next step. The developer, contractor or licensed specialist remains responsible for choosing a compliant repair method and for the quality, safety and consequences of the repair.
14.4 Photographs illustrate conditions but may not capture scale, depth, lighting, intermittency or the full surrounding area. Image annotation and compression may be used for clarity.
14.5 Where an apparently urgent safety concern is observed, Fedari may notify the Client before the final Report. The Client must keep people away from the affected area and obtain qualified assistance; Fedari does not provide emergency repair services.
15. Client review and service-quality remedy
15.1 Review the Report promptly, particularly before any handover, payment, DLP, warranty or contractual deadline. Questions or suspected factual errors should be sent to info@fedari.ae with the booking reference and supporting information.
15.2 Where practicable, notify us within five Business Days after delivery of a suspected report error or service-performance issue so that evidence and site conditions can be assessed promptly. This requested notification period does not extinguish a longer right that exists under mandatory law.
15.3 If the Service was materially not performed in the agreed manner, Fedari will investigate and, where appropriate, re-perform the affected part of the Service without charge, correct the Report, or refund a fair proportion of the Service Fee. These are Fedari’s first remedial options and do not limit a mandatory consumer remedy.
15.4 The later discovery of a concealed, intermittent, inaccessible or newly developed condition does not by itself show that the original Inspection was performed improperly.
16. Reinspection / de-snagging
16.1 A Reinspection is a separate Service, requires a separate booking and fee, and is performed at a later point in time. Unless the quotation says otherwise, it is limited to previously reported items that can be identified and safely accessed.
16.2 A Reinspection records whether the reported condition is no longer observed, remains observed, appears partially addressed, is inaccessible, or cannot be verified. It does not certify hidden workmanship, regulatory compliance, the repair method or future durability.
16.3 New or unrelated defects identified during a Reinspection may be noted at Fedari’s discretion but are not part of the agreed scope unless a wider inspection was booked.
16.4 The developer or contractor must provide safe access, operate relevant systems and, where work is concealed, supply appropriate test or completion evidence. Fedari may mark an item as not verifiable where this is not available.
17. Permitted use of the Report
17.1 The Report is prepared solely for the named Client, for the Property and purpose stated in the Contract. The Client may use it for their own handover, purchase, ownership, tenancy, defect notification and rectification discussions.
17.2 The Client may share an unaltered Report with a developer, seller, broker, contractor, property manager, lender, insurer or professional adviser for that purpose. Sharing does not make the recipient a Fedari client and does not give that recipient a right to rely on or claim under the Report.
17.3 No third party may rely on the Report without Fedari’s prior written reliance letter. Fedari may require updated work, identity checks, a defined reliance purpose, additional terms and a fee before issuing such a letter.
17.4 You must not alter findings, remove qualification text, misrepresent the Report, sell it, use it for another property, or publish it publicly in a manner that is misleading, unlawful or infringes privacy or intellectual-property rights.
18. Intellectual property
18.1 Fedari owns or licenses the templates, checklists, methodology, software, report design, classification system, text, annotations and other intellectual property used to provide the Services.
18.2 Once the Service Fee is paid in full, Fedari grants the Client a perpetual, non-exclusive, non-transferable licence to use and share the final Report as permitted by Section 17. This licence does not transfer ownership of Fedari’s underlying methodology, software or reusable content.
18.3 Fedari may retain and use de-identified inspection observations for internal quality assurance, training, analytics and service improvement, provided that personal identifiers and Property identifiers are removed or appropriately protected. Marketing use of identifiable Property content requires separate permission.
19. Privacy, photographs and digital tools
19.1 Fedari processes personal data to quote, schedule, perform, document, invoice, support and protect the Services, in accordance with applicable UAE data-protection law and the Privacy Policy published on fedari.ae.
19.2 The Inspection normally requires photographs or video of Property conditions. You must inform occupants and obtain any permission reasonably required for Fedari to enter and record the Property. Please remove or cover passports, identity documents, bank details, family photographs, medical information and other sensitive personal material before attendance.
19.3 Fedari may use secure cloud, reporting, transcription and AI-assisted tools to organise evidence, draft descriptions, support classification and conduct quality checks. A human remains responsible for reviewing the final Report. Fedari will not use identifiable Client or Property data for public marketing or unrelated external model training without a lawful basis and, where required, separate consent.
19.4 Fedari may use service providers inside or outside the UAE for hosting, communications, payment and reporting, subject to contracts and safeguards required by applicable law. Further detail, retention periods and data-subject contact information are stated in the Privacy Policy.
19.5 Transactional communications about a quotation, booking, access, payment, Report or complaint are part of the Service. Marketing messages require the appropriate consent or other lawful basis and can be opted out of separately.
20. Confidentiality
20.1 Each party will use reasonable care to protect confidential information received for the Contract and will use it only to perform or receive the Services, exercise legal rights, comply with law, obtain professional advice or deal with an insurer.
20.2 Confidentiality does not apply to information that is public without breach, already lawfully known, independently developed, lawfully obtained from another source, or required to be disclosed by law, court, regulator or competent authority.
20.3 The Client authorises Fedari to share the minimum necessary booking and access information with inspectors, approved service providers and the developer, manager or occupier controlling access.
21. Disclaimers and responsibility boundaries
21.1 The Client makes the final decision whether to accept, buy, sell, lease, occupy, insure, finance, repair or litigate in relation to the Property. Obtain legal, structural, engineering, fire-safety, financial or other specialist advice where appropriate.
21.2 Fedari is not responsible for the acts or omissions of a developer, seller, broker, contractor, property manager, authority, utility provider, inspector-app operator or other third party, including refusal of access, disagreement with findings, failed rectification or missed third-party response times.
21.3 Fedari is not responsible for a condition that was concealed, inaccessible, intermittent, not operating, outside scope, materially altered after the Inspection, or not reasonably detectable through the agreed visual and non-destructive method.
21.4 No statement in the Report is a promise that a developer or contractor is legally obliged to rectify an item. The relevant sale agreement, handover terms, warranty, DLP rules and applicable law determine those obligations.
22. Liability
22.1 Fedari is liable only for direct loss that the Client proves was caused by Fedari’s breach of the Contract or failure to exercise the standard stated in Section 4, subject to this Section and mandatory law.
22.2 To the maximum extent permitted by law, Fedari is not liable for indirect, incidental, special or consequential loss; loss of profit, rent, revenue, opportunity, financing, reputation or anticipated saving; market-value movement; delay by a developer or contractor; or the cost of work that would have been required even if the relevant condition had been reported earlier.
22.3 To the maximum extent permitted by law, Fedari’s total aggregate liability arising from one Inspection and its Report is limited to the lower of AED 50,000 and the higher of (a) AED 10,000 or (b) three times the Service Fee paid for that Inspection. A different cap applies only if expressly stated in a signed quotation or reliance letter.
22.4 The exclusions and cap do not apply to fraud, wilful misconduct or gross fault by Fedari, death or personal injury to the extent caused by liability that cannot lawfully be excluded, or any obligation or remedy that applicable consumer law makes mandatory.
22.5 The Client must take reasonable steps to prevent and reduce loss, including acting on an urgent warning, obtaining specialist advice, preserving evidence, notifying Fedari promptly and allowing a reasonable opportunity to inspect the alleged issue where this remains possible.
22.6 Nothing in this Section creates liability where none would otherwise exist. If a limitation is held invalid, it will be reduced or severed only to the minimum extent necessary and the remainder will continue to apply.
23. Force majeure
23.1 A “Force Majeure Event” is an event beyond a party’s reasonable control that prevents or materially delays performance, including government restriction, building closure, severe weather, flood, fire, epidemic, civil disturbance, utility or telecommunications failure, cyber incident not caused by a failure to use reasonable security, transport disruption or sudden serious illness affecting the assigned inspector.
23.2 The affected party will notify the other as soon as practical and use reasonable efforts to reduce the effect. Obligations affected by the event are suspended for its duration. Payment already due for a Service already performed is not excused.
23.3 If performance cannot reasonably be resumed within 15 days, either party may cancel the unperformed Service. Fedari will refund the portion paid for Services not performed, less any non-recoverable third-party cost that was disclosed and lawfully chargeable.
24. Suspension and termination
24.1 Fedari may suspend or terminate a Service for non-payment, unsafe or unlawful conditions, abusive or threatening conduct, misrepresentation, a conflict of interest, instructions outside the licensed scope, or a material breach that is not remedied after reasonable notice where remedy is possible.
24.2 On termination, the Client must pay for Services properly performed and authorised non-recoverable costs incurred up to termination. Fedari will refund any balance for the unperformed portion, subject to the lawful cancellation policy.
24.3 Termination does not affect accrued payment rights, confidentiality, intellectual property, report-use restrictions, liability provisions or any clause intended to survive.
25. Complaints and dispute resolution
25.1 Send a complaint to info@fedari.ae with the booking reference, Property, issue, requested outcome and supporting evidence. Fedari will acknowledge it promptly and aim to provide a substantive response within 10 Business Days, or explain if more time is reasonably needed.
25.2 Before court proceedings, the parties will use good-faith efforts for at least 15 Business Days after the substantive complaint response to resolve the dispute through management discussion or mutually agreed mediation. This does not prevent urgent relief, protect a limitation period, recover an undisputed debt, or exercise a mandatory consumer right.
25.3 A consumer may contact the competent UAE or Dubai consumer-protection authority. Nothing in these Terms restricts that right.
25.4 The Contract and any non-contractual obligation arising from it are governed by the federal laws of the United Arab Emirates and the laws applicable in the Emirate of Dubai. Subject to mandatory jurisdiction rules, the Courts of Dubai have exclusive jurisdiction.
26. General terms
26.1 Entire agreement. The Contract is the entire agreement about the Services and replaces prior discussions or descriptions, except for fraud and any right that cannot lawfully be excluded.
26.2 Severability. If a provision is invalid or unenforceable, it will be read down or severed to the minimum extent necessary. The remaining provisions continue in effect.
26.3 No waiver. A delay or failure to enforce a right is not a waiver. A waiver is effective only for the specific matter and, where required, in writing.
26.4 Assignment. The Client may not assign the Contract or transfer reliance on the Report without Fedari’s written consent. Fedari may use employees and properly appointed contractors or service providers but remains responsible for the contracted Service to the extent required by law.
26.5 No partnership or broad agency. The Contract does not create a partnership, joint venture, employment relationship, fiduciary duty or agency except for the narrow access authority in Section 8.
26.6 Notices. Operational notices may be sent using the confirmed email or WhatsApp details. A formal legal notice must also be sent to info@fedari.ae and is deemed received when actual delivery is recorded, subject to mandatory procedural law.
26.7 Language. These Terms are drafted in English. Fedari will provide Arabic consumer-contract information where required by applicable law. If an Arabic version is issued and an inconsistency arises, the version required to prevail by mandatory UAE law or the competent authority will prevail; otherwise, the English version applies to the extent permitted by law.
26.8 Priority. The order of priority is: mandatory law; a signed property-specific service order; the accepted quotation; these Terms; and the booking information supplied by the Client.
27. Contact details
FEDARI BUILDING INSPECTION L.L.C
Trade Licence 1647070 — Building Inspection Services
Office F-204-51, Building No. 137, Al Baraha, Dubai, United Arab Emirates
Email: info@fedari.ae
Telephone: +971 4 296 3910
WhatsApp: +971 52 558 1143
Website: https://fedari.ae
Schedule 1 — Detailed inspection limitations
A. Accessibility
Areas behind fixed or heavy furniture, stored goods, finishes, locked doors, sealed panels, fixed appliances, ceilings, walls, floors or unsafe access points are excluded. The inspector is not required to move possessions or dismantle components.
B. Furnished properties
Furniture and appliances are visually or basically functionally checked only if included in the quotation. Pre-existing wear, internal mechanisms, manuals, warranties, loose contents and surfaces hidden by furnishings are not comprehensively assessed.
C. Electrical
Checks are limited to basic accessible operation and visible conditions. They do not establish circuit safety, loading, insulation, earthing, concealed wiring, code compliance or future reliability.
D. Plumbing and drainage
Checks are limited to accessible fixtures, basic flow and visible signs. They do not establish concealed-pipe integrity, pressure performance, waterproofing integrity, water quality or underground drainage condition.
E. Air conditioning
Checks are limited to accessible controls, observable operation and basic air/cooling indications under available conditions. They do not include dismantling, refrigerant measurement, duct pressure/leakage, balancing, design capacity or indoor-air-quality testing.
F. Moisture and leaks
Visual signs and non-invasive meter indications are point-in-time observations. Dry conditions do not prove that a leak has never occurred, and a meter indication may have more than one cause. Further specialist investigation may be required.
G. Tiles and finishes
Tile tapping is indicative, subjective and limited by access, tile type, substrate, furnishings and damage risk. A hollow sound does not by itself determine failure, and an apparently solid sound does not guarantee full adhesion.
H. Windows, façades and water ingress
Basic accessible operation and visible conditions may be noted. Hose, flood, pressure-chamber, façade-access or laboratory testing is excluded unless expressly agreed.
I. Roofs, balconies and external areas
Inspection occurs only from safe and permitted access. Unprotected edges, high-level façades, restricted roofs and neighbouring land are excluded.
J. Fire and life safety
Visible devices may be noted, but Fedari does not test or certify alarms, sprinklers, emergency systems, fire stopping, evacuation compliance or Civil Defence approval unless a separately licensed specialist scope is agreed.
K. Dimensions and quantities
Any measurements or counts are approximate inspection aids unless the quotation expressly requires a measured survey. They must not be used for legal area, fit-out, procurement or boundary purposes.
L. Repair costs and responsibility
Any cost indication or trade recommendation is preliminary only. Obtain quotations and method statements from appropriately licensed contractors. Fedari does not supervise or warrant rectification under these Terms.

